Has anyone tried connecting the Q Hub to a BT home hub? I'm keen to stay with BT for broadband (to benefit from cheaper BT sport) but wondered if by doing so the hotspot, etc functionality of the Sky Minis could still be used.
No they don't, however I have the BT smart hub6 and the wifi coverage is superbSo do the minis act as hotspots if you use BT or another broadband provider, I know Sky say that they won't but it would open up a lot of options if they did.
I need the hotspots for a new house I am building, so I am stuck with Sky or adding separate wifi extenders.
I have the BT smart hub6 and the wifi coverage is superb
I use a smart hub6, I only use one hubIf it's superb why did you connect both broadband hubs?
I use BT infinity 2Cheers, thanks for confirming. Btw, are you using sky or BT BB with the BT home hub?
I use a smart hub6, I only use one hub
Thanks for confirming that. I need the hotspots for a new house I am building, so I am stuck with Sky or adding separate wifi extenders.
Nope. I have BT infinity 1 and get speeds up to 60MBPS. I have the Home Hub 5 which works fine with SKY Q. I have the HH5 on the ground floor in the hall where the socket is and then the main SKY Q box on the 1st floor in the tv room and the mini box in the lounge, (also on the 1st floor). All boxes are connected via wifi.I am getting sky Q fitted today , it will be connecting to a BT hub 6 . Is there anything I need to do specific.
Thanks Rob20,Nope. I have BT infinity 1 and get speeds up to 60MBPS. I have the Home Hub 5 which works fine with SKY Q. I have the HH5 on the ground floor in the hall where the socket is and then the main SKY Q box on the 1st floor in the tv room and the mini box in the lounge, (also on the 1st floor). All boxes are connected via wifi.
Not related to Q, but the signal on the 2nd floor is useless. Waiting to renegotiate my BT contract come Nov to see if I can get the HH6. Currently pay £11.85 for Infinity 1 and £8 for BT Sport in HD.
Glad I could help. Have to say apart from having to turn off/on the main and mini box once in a while, (mini box wouldn't stream tv although I could watch recordings on the mini from the main box, switched on and off both boxes and it worked again), I've been really impressed with SKY Q over SKY HD. Especially how fast and slick everything is. Only problem I have is the screen going blank when changing channels sometimes!? HD box never did this.Thanks Rob20,
My BT hub will be about four ft from the Q box and the mini directly above that in the bedroom . Thanks for that.
Sky use a specific authentication protocol (MER) and you'll have different credentials for the Sky service. That's why the HH doesn't connect anymore.1st issue is that the Sky router only had 2 sockets so I would prefer to use the home hub 5 router. I tried plugging it in but its not working now - does that mean it's locked to BT fibre only?
Is there activity on the Q Hub port the switch is plugged into? Have you tried both ports?2nd issue is that I have my whole house hard wired for cat 6. The cable that runs from the sky q hub into the next rooms 8 port switch is not working with sky Q hub. All the lights on the switch say its working but nothing connected says its connected to the internet.
Sky use a specific authentication protocol (MER) and you'll have different credentials for the Sky service. That's why the HH doesn't connect anymore.
Is there activity on the Q Hub port the switch is plugged into? Have you tried both ports?
It sounds like some configuration needs to happen on the Q Hub to allow internet traffic across it's ethernet ports. That is very odd though as it should just work! You could try plugging a laptop or something into the Q Hub and seeing if that can get on the web. Or if you have a cable tester, you could check that all 4 pairs are terminated correctly.
Paul
Were you using sky fibre with the BT home hub before you switched to the Q hub?