Sky Q Help!

andrew9292

Novice Member
Hello,

I am completely new to the Audio/ Visual world and to this website, so apologies if I have posted this on the wrong section.

When I moved into my home, I had an Audio/ Visual specialist hook up hdmi extenders in my garage so I would not have any sky boxes in view in either my kitchen or main bedroom - the two rooms used for watching tv. This was done three/ four years ago now.

I have been doing some reading regarding Sky Q and issues people have encountered in relation to using HDMI extenders etc. The extenders I currently have are not 4k; however, do transmit HD. I do not plan on accessing UHD/ 4K with my Sky Q and just want a basic HD package. I have read on some forums that people have had success using HDMI extenders when they change the output on their Sky Q box to 1080 output and others who haven’t had any success.

The HDMI extenders in situ at present are: HDMI-EX50 HDMI Over CAT5/6 50m Extender - KVM Solutions

Preferably, I am looking to avoid upgrading to the Neet N75 due to the £90 price and requiring two. I have attached a picture of my current set up. Additionally, I am looking to avoid multi-room as I don’t want any sky boxes in view and I don’t watch television enough to warrant the multi room fee.

Any help would be massively appreciated.
 

Attachments

Joe Fernand

Distinguished Member
AVForums Sponsor
SKY/SKY HD to SKY Q - is there any advantage for you in moving to the 'Q' Platform?

SKY Q via HDMI Extenders - assuming the Q box is set to 1080p/HDCP1.4 it ought to work with your existing kit.

SKY Q control - assuming you want to continue to use the IR extender feature of your HDMI Extenders you lose a lot of the 'advanced' features the Q Touch remote offers.

Using a single SKY Q box vs' a SKY+ HD box via a splitter and two or more extender units would seem a waste of what the new tech has to offer.

I am assuming you have SKY+ HD at present :)

Joe
 

andrew9292

Novice Member
Hi Joe,

Thanks for your reply!

As I cancelled my previous contract with Sky approximately two years ago, they are unable to offer me any deals on the HD setup. However, are offering the Q at a reduced rate, hence the reason for the potential switch,

I don’t know if Sky Q remotes are bluetooth, was hopeful they would be as i reckon the range would work from my garage.

Is it possible to set the Sky Q output to 1080p/ HDCP1.4 and if so is this easily enough done?

I have a cat 6 system in my home and these extenders: -

From reading the description of those would your AV knowledge tell you it would be possible to run Sky Q HD? I am not fussed on 4K/ UHD.

Thanks for your help.

Andrew
 

Joe Fernand

Distinguished Member
AVForums Sponsor
SKY Q Touch Remote - is BT, though the range is pretty limited.

SKY Q - any of the boxes can be set to output an HD signal.

I suspect you need to try the system out with your kit, in your space to confirm it is going to work with your existing kit..

Joe
 

rpr

Active Member
If your just wanting to re-start your Sky subscription then one option is to buy a Sky HD box (not Sky Q) off Ebay and shove in the viewing card?
 

andrew9292

Novice Member
Thanks for posting RPR.

I still have my HD box wired up via HDMI extender. However, they weren’t budging on pricing for HD like they were with Q. Managed to get Q for £13 a month with HD. Whereas they wanted £27 for HD!

I’ve signed up for Q, a month until installation but been assured that I can exit due to cooling off if it doesn’t work!

Kinda hoping it does. Although, I attempted my PS4 through the HDMI extender and it kept dropping signal - so not feeling hopeful!
 

5to1

Well-known Member
I don't think they do the Touch remote anymore. Neither mine or my parents last installs came with the touch remote (we play the new customer game every 18 months :D). You now get the standard remote, but with Bluetooth. You can probably pick up an old IR version for the other rooms. The only thing you'll lose is voice search with the IR remote.

Sky Q is a much better platform. Better UI/UX, snappy performance, etc.

I use ours with a cheap 4K HDMI matrix to distribute around the house. Works fine with HD. With 4K I get intermittent picture loss (once every hour or two it drops the picture for a few seconds). I'm waiting for the seller to swap the box out. But I suspect its an HDCP timeout issue, as it takes an age to provide a picture when I switch from 1080i to 4K.

The Sky Q box is pretty poor at scaling. So I set mine to HD (1080i) and switch to 4K when I'm watching 4k material (mainly footy, plus the odd film). You could probably do the same if your main TV is 4K, should you negotiate a good deal which includes 4k. It would just mean, if you set the box to output 4K the other TV's wouldn't work. But most of the time you could leave it set to 1080i. (You'll probably need a 4K splitter at the main box for this).

In terms of deals I'd negotiate hard. I'm paying £40/m for everything (incl sports/movies) plus multiscreen (for 4K, don't have a second box) but without Netflix.. My parents pay similar but have Netflix and no multiscreen. Which is why I didnt need Netflix on my package :)

Another option would be to negotiate a good price on a second box. Unless they've changed the package structure again, that means you need Multiscreen, but that gets you 4K aswell. Plus you can watch on several tablets/phones and download recordings from the box. Then you just pay a one off install fee for the second box, which may well be free judging by other peoples deals. The advantage is not only does that resolve the problem with the extenders (mini boxes are HD only) but you can also watch what you want on the other TV's, rather than mirroring the main TV.
 

andrew9292

Novice Member
Thanks for your response 5to1.

Sorry to sound daft but what is a Matrix? I am completely new to the AV world.

We have been able to get Sky Q with HD for £13 a month just now. It’s just their Signature package as we don’t watch sports/ movies as we use other devices for movies. Just need the ability to watch and record tv as I hate having to watch adverts on catch up TV!

I will be keeping it set at 1080p output as I am not entirely fussed with the 4k. Just hoping it works with our current HDMI extender set up.

Thanks for your help everyone!
 

5to1

Well-known Member
Thanks for your response 5to1.

Sorry to sound daft but what is a Matrix? I am completely new to the AV world.

We have been able to get Sky Q with HD for £13 a month just now. It’s just their Signature package as we don’t watch sports/ movies as we use other devices for movies. Just need the ability to watch and record tv as I hate having to watch adverts on catch up TV!

I will be keeping it set at 1080p output as I am not entirely fussed with the 4k. Just hoping it works with our current HDMI extender set up.

Thanks for your help everyone!
A splitter allows you to split any single source (Sky Q) to multiple TV's. A Matrix allows you to send any number of sources to any combination of TV's.

So for example I have the following sources plugged into my 4x4 Matrix (4x4 = 4 source ports and 4 sink (tv) ports):

Sky Q
Virgin V6 (for BT sport)
Vu Duo (for my wife's foreign crap)

And then I have four TV's connected to the same Matrix.

I can watch any of the sources on one or more TV's. I just select which source I want to watch on the particular TV.

If you're just using the Sky Q box at 1080i, then I think you "should" be fine with your current setup. If you run into problems, check the Sky forums. A few people have recommended inexpensive splitters that work with Sky Q. Ironically those people needed to use them as Sky Q and their TV didn't play nicely (HDCP issues :confused: ).
 

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