I’m still not convinced by these Sky Q mini boxes and am have terrible connection issues and am going out of my mind trying to sort it (and by the ear bending from my other half and toddler when Paw Patrol drops or freezes!)
The Sky engineer and booster made an improvement to my connection but still disconnected far too often, so I went with the powerline option which seemed to be generally stable.
However the connection is still dropping out and am having weird results. I’m baffled trying to set this up because of what is and isn’t working.
Current Setup part 1:
I have the Main Q in Lounge and 2 mini’s the kitchen and bedroom which are connected to gigabyte TP Link powerlines.
Main Q – hardwired to my BT Hub 6 router which is hard wired to the main TP Link gigabyte powerline. Wifi setting currently set to 5ghz only (reason for this is because of the issue 1 below). No issues and a very happy with the upgrade over the Sky HD box.
Kitchen – hard wired to a powerline and so the box didn’t override and connect by either 2.4 of 5ghz wifi I turned these off in the installer settings. Generally works ok but still with occasional drop outs and freezes which I put down to maybe the buildings wiring or the powerlines.
Issue 1:
Now in theory as the kitchen mini wifi is switched off and supposedly connected by the powerline, I should be able to switch off the 5ghz on the main Q.
However when I do this I lose the kitchen connection. So leads me to think that either the kitchen mini is not using the powerline for the Sky Q connection even though the wifi has been disabled.
Otherwise why would disabling the 5ghz on the main box disconnect the mini box which the wifi is disabled on?
Current Setup part 2:
Bedroom - Leaving that issue aside the Bedroom mini as with kitchen is hard wired to a powerline. However the 5gsz wifi is still enabled otherwise I get my next issue:
Issue 2:
When I disconnect the wifi on this mini it loses the connection to the main Q (the kitchen one doesn’t) BUT it also knocks out the connection on the kitchen mini?!?
Why would disabling the wifi on one mini knock out another? Is it something to do with its in built mesh system?
I did read online that when using powerlines you should try and connect a mini from scratch which I have tried resetting and connecting by ethernet, but the kitchen one won’t setup and reconnect unless the 5ghz is activated on the main Q box.
Summary:
So in short all three are connected by gigabyte powerlines but the only way I have been able to get the minis to work is by:
- Sky Q main: Wifi set on to 5ghz otherwise both minis both disconnect regardless of their individual wifi settings.
- Mini (Kitchen): Wifi set to off with some dropouts but if Main Q or Bed Mini wifi disabled this will disconnect.
- Mini (Bed): Wifi set on to 5ghz otherwise the minis both disconnect.
Please help me if you can oh mighty forum before my family murder me.