Came home last night, all programs wiped - cant record, cant mark programs. This on top of the fact that my pass through scart has never worked (always had interference). Rang sky and they insisted i unplugged the scarts and put them in again. Their attitude was stinking and the girl i spoke to really didnt have a clue at all. In fact before i spoke to her, she told my wife that the second scart on the box was not supposed to be used for DVD or PS2, in fact you are meant to plug these items into the back of the TV!!! Thankyou Sherlock. They are sending an engineer out, i dont want an engineer - i want a new box, i only got this one in November.