SKY price rise..

Discussion in 'Sky Digital TV Forum' started by Noodle, Oct 24, 2003.

  1. Noodle

    Noodle
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    Just received a letter informing me that my subscription in going up from £38 to £40 in January.

    Funny that this happens the month they drop the SKY+ subs.
     
  2. Rock Da Bass

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    £480 a year is getting a bit ridiculous. Then we still get swamped with adverts. :thumbsdow
     
  3. Starburst

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    This is the time of year for announcing subscription rises which gives them the required minimum term (1 month) before they come into force Jan 1st.
    The SKY+ deal and this is purely coincidental:)

    Of course with SKY you get the choice to cancel or downgrade your subs, a pity other "fees" related to TV viewing don't have the same option:nono:
     
  4. whistlingDogg

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    I cancelled my sky subscription after 4 years f full tarif.Had an interstin conversation with them regarding the extra channels and quality that they broadcast. Also talked to them about the "red dot", they said they hadn't heard of this before (ther fact that it can ruin my plasma).

    There was a time where I kept getting the "channels will be removed" message, but this seems to had gone away no - fingers crossed.

    I actually spend more time watching films now than trawling through sky's rubbish. plus, I can now aford three/four dvds more a month...
     
  5. PhilipVass

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    Sky Prices are just becoming ridiculous now, i'm surprised some people don't go with their local cable operator or get a DTT receiver.
     
  6. Starburst

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    I can't speak for anyone else but my family watches enough subscription channels to make the current price and this new one still far better value than anyother entertainment.
    Don't get me wrong there are limits, when I had my SKY+ in 2001 I dropped the movies and sports, wasn't prepared to pay another tenner on top of the SKYworld price. Since they have dropped the SKY+ sub I have gone back to the package I had been on since the early days.
    My stance on the subject might change when the Billion pound plus debt has been paid off, by all means they can make a profit but I want to see them use the cash to force the UK market into further expansion.

    Cable will also be raising their prices a few months after SKY, they is no really benefit by subscribing to cable for just SKY branded channels and Freeview while offering a very good alternative to analogue terrestrial is no alternative to a viewer who watches subscription channels.
     
  7. arcamalpha

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    There was a time I used to get telephone calls from sky asking if I wanted to take a no strings month trial, on the understanding that I phone them to cancel just before the month is up if I didnt want to continue.
    So, with the impending increase coming up, why not be pro active and cancel before xmas, who knows? if you get a free couple of months off them, the increase will more or less be swallowed up!

    At one time after cancelling before the 4th week, they left it on about 4 weeks after, I had even phoned them just after a week to be told that I didnt have to worry about it, I wasnt being charged.
     
  8. primetime

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    Sky is obviously a FTSE listed company. The key figure the city use in evaluating sky is called ARPU or Average Revenue Per User. Sky therefore have to try and get as much money as possible per person in order to continually show an increasing ARPU.

    They have found they can increase rates by a few pounds per month and it has very little effect on their churn rates (the other figure for subscription cancellations the city watches). Sky+ etc is also a way of them generating more as the total subscriber base is not increasing that much any more.

    Sky has very low churn rate and 'free' trials help them keep this figure low. Sky will keep introducing increased charges and further services like sky+ (boost ARPU) until they start to have a big effect on churn (which is a third of cable companies rate so they have a long way they can go before worrying).:devil:

    very long post, sorry, but IMHO that is effectivey how sky works and why it just keeps on going up.
     
  9. Azrikam

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    Anybody know what the price rise on the Family package is going to be? You know, the £18 one?

    As for Sky not knowing about the Red Dot burn-in issue, that's a load of premium grade Sky bollux. The person on the phone might not know about it, but when you've got people making a living selling peripherals with the sole purpose of removing the offending onscreen blight, you can bet that they are paying attention to customer's concerns. (they won't do anything about it until they absolutely have to, but they are paying attention)

    Personally, Sky is reaching the cutoff point in value for money. I'm going to have to take a look at the list of channels I get without a Sky sub and consider cancelling. I'll be saving enough for a couple DVDs a month, and I won't have to bin that bloody Sky magazine every month.

    It doesn't help that I've basically been without a satellite signal for 2 weeks, and I haven't really missed it.
     
  10. NeilMcRae

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    cable is more expensive than Sky in my area and no sky+
     
  11. Mark Grant

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    £19.50 for that one.

    so that's only an 8.35 % increase on that package...... :thumbsdow


    Mark.
     
  12. Azrikam

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    I figured as much. Sky make more on the premium packages, so they've been trying to shift people to them through their price increases for a while now.

    After looking at the free-to-air channel list and the channels that I actually watch, I'll most likely be cancelling my sub in December. I might have to resubscribe when/if the Wrestling Channel finally starts to air, though.

    I'll be telling them that I'm cancelling because of the price increase as well as the Red Dot. (figure I'll try to do some good to those subscribers still hanging on :D )
     
  13. dapex

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    Sorry to jump in on this thread but people keep on going on about the red ruining plasma tv's etc and I do wonder why people just dont press the backup button and get rid of the red dot, yes it does appear again, but is it really that much of a hardship to press the backup botton?????
     
  14. Azrikam

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    As a TiVo owner, I don't watch anything live. The Red Dot is present in all recordings from the channels that carry it. So there's no way for me to get rid of it, apart from buying a utility just to press backup for me when I'm not present.
     
  15. graham.myers

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    ditto for me, one of the downers of using TiVo
     
  16. Lex

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    What drives me mad is that there are more adverts on the subscription channels (Sky One, Sky Sports) than there are on the 'free' channles! Even worse is Premiership Plus - how can they justify putting on adverts when you are paying to watch the match!

    Here is my solution: Surely if Sky were to become free to view then the viewing figures would go through the roof and they could charge more for advertising space. :smashin:
     
  17. Starburst

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    What red dot?
    Seriously though it's a nightmare for those that use TIVO without that addon thingy or those that use a VCR and you shouldn't have to keep pressing backup to get rid of a dot during live viewing especailly now some channels tweak the system to keep bringing it back!
    Thankfully SKY+ ignores the broadcast flag which activates the red dot so like the majority of other SKY+ uses who soon get into the habit of only watching recordings it's no big deal anymore.

    You would think after a couple of years SKY would settle for using the intro to a program to notify viewers there is an interactive layer or at the very least make the red dot an option in the menu.
    It's such a small thing but does generate a lot of annoyance and I have no doubt contributed to some people cancelling accounts.
     
  18. dapex

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    folks, I am thinking about getting sky+ now because they have done away with the monthly subscription, BUT, I really do like the thought of the way TIVO learns your watching habits.

    Is it as good as I think it may be, I know that i cant flick through sky while recording a sky ch but i dont really mind that. The only downside to tivo is the 200 quid subscription fee ( i refuse to pay yet another monthly fee) on top of the price of the tivo unit.


    Cheers
     
  19. primetime

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    sky aren't hugely bothered about advertising revenue as it makes up a small proportion of their business and UK viewers are ultimately used to ads. They will always struggle to attract huge advertising money because of ITVs dominance of the really big shows - these are the ones the big deal advertisers want as its 10-15M people in one hit. Sky is spread over loads of channels and takes ages to reach big numbers.

    Their is a limit to skys total subsciber base because they do not want to become the cheap option and some people will just never get sky because of who runs it, sky want those people who have the income to sign up to all these added value services (far more profitable than a minimum level subsciption).

    What we do get for that money is one of the worlds most advanced digital TV systems.:clap:
     
  20. HMHB

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    What annoys me is that whenever I record something to VCR, when I come to try and find a program on the tape I always get adverts :mad: Then you have to rewind to find out if it's the adverts in the middle of the program you want to watch or at the beginning or end. The ad breaks on sky seem far longer now.
     
  21. primetime

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    they are allowed an average of 12 minutes per hour over 24 versus 9 on 'normal' TV. They also run loads of idents and trail's - big fuss in the ad industry about this :nono:
     
  22. Azrikam

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    I don't know about that. When my family in Canada got a satellite dish 3 or 4 years ago, the interface was head and shoulders above what Sky is RIGHT NOW!

    Fully programmable favorites lists, the ability to autoview overlapping programs, much more flexible user settings, no Red Dot, etc, etc.

    Course, I have no idea if they've got a PVR option like Sky+, but their interface beats the standard Sky EPG hands down.
     
  23. primetime

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    The reason I say that is half of all british households have access to these type of services right now not a few people with specialist equipment - the UK gets interactive and enhanced TV, interactive advertising, broadband, full return path DAL's, VOD, integrated PVRs, etc, etc. The Canadian broadcasters must rent greater transponder capacity for EPG if it looks better because sky claim the costs of this outweigh the benefit of yet more services or flash graphics (but sky possibly would!!!!!).

    This will all change as the US adopts HDTV obviously but at the moment european and US TV exec's pay very close attention to digital broadcasting developments/models in the UK.

    :eek:
     
  24. Starburst

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    Bottom line is that SKY make money from selling the EPG to broadcasters, they also make money from selling the Active platfrom to broadcasters. We may not like the resulting product but if they didn't make money from those sources then subscriptions would be higher and the nivana which will come when the £1.8billion debt (Incurred during 1998-2003) is paid off would be further away.
    Mind you I am hoping for best once the debt is cleared but I think there will be some major advancements when SKY is free to not only make a nice profit but also really tighten the screw on their rivals.

    In the case of the EPG I can understand and support the idea since it allows every channel which is targetting the UK to get it's name and a full listing service into 7million homes for a very small fee (Compared to other costs). Of course the down side is when SKY accept payment they have to ensure that the service is on everyones STB, that means an inflexible EPG. The need to maintain performance between STB models over 5 years is also a factor in maintaing a standard, already the oldest (PACE 2200) really struggles with the current EPG so while SKY could come up with a snazzy new interface with all the bells and whistles it could not be a platfrom wide release.
     
  25. Azrikam

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    Well, I finally bid farewell to Sky. I had to go through the obligatory insults and pestering as to just why I felt the need to quit. Funny, I was never asked to justify subscribing to Sky in the first place, so why should I have to justify leaving?

    But, after taking a good look at just what I was paying for, it's pretty much a no-brainer to go to the free-to-air channels.

    The "guy who tries to get people not to quit" made a point of mentioning that if Sky replaces their viewing cards again, I would lose all my channels. How nice of him. (cough, to$$er, cough)
     

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