sky plus telephone cable, help needed

amills2005smart

Active Member
hi everyone ive just noticed the cable from phone socket to sky box is damaged at the phone socket end. tried repairing this and it fell to pieces! :oops:

does anyone know if this is a special cable or if just a normal phone cable will do, i asked the "experts" in maplins and they didnt have a clue

id also appreciate some ideas of where i can get this cable from, i need one about 10m long

thanks in advance anthony
 

Stevenage Neil

Distinguished Member
If you don't have multiroom, forget it...........
 

logiciel

Moderator
His point, with which I totally agree, was that, if you don't have multiroom you don't need the cable.
However, if you do have multiroom, or if you want to use it to pay more money to the Murdoch empire, then it's a standard cable that you can get from any local electrical store - you'll recognise it just by looking at it among the others on the rack.
If you don't have a local shop then rely on Ebay:
http://cgi.ebay.co.uk/10m-Telephone...onEle_SatCableFreeview_RL&hash=item3a5c14131c
 
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amills2005smart

Active Member
His point, with which I totally agree, was that, if you don't have multiroom you don't need the cable.
However, if you do have multiroom, or if you want to use it to pay more money to the Murdoch empire, then it's a standard cable that you can get from any local electrical store - you'll recognise it just by looking at it among the others on the rack.
If you don't have a local shop then rely on Ebay:
10m Telephone Cable, Phone Line Cord TV-Digibox dial-up on eBay (end time 27-Jun-10 18:04:35 BST)

hi logicel, i thought you needed this cable for updates and for box office to work?? thanks for the link
 

Broadz

Distinguished Member
hi logicel, i thought you needed this cable for updates and for box office to work?? thanks for the link

For updates - no.

For box office - yes, it is cheaper and simpler to order box office stuff via the phone connection than it is to pick up the phone and call Sky. Most people, however, don't use Box Office. If you do, then by all means replace the cable with a standard RJ20 cable available from electrical stores, DIY stores and Pound Shops the length and breadth of Britain...
 

fernandez

Distinguished Member
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logiciel

Moderator
i thought you needed this cable for updates and for box office to work?
I can't imagine what sort of "updates" would come down the phone - there might be some from the satellite.
Box Office is one of the things I meant by "if you want to use it to pay more money to the Murdoch empire".:D
If you want to use that, or to pay them for the right to play silly games, or make bets, then you need the line.
You can still do BO by giving them a voice call, but admittedly they'd take yet another £1 for doing it that way.
The phone-home thing is needed only for checking multirooms, and afaik it's not needed for remote record either.
It's OK about the questions - Sky don't mind people getting the wrong idea, and we're here to put them right.
 
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Stevenage Neil

Distinguished Member
I'm not 100% sure that a phone line is required to view PPV events. I thought the info that you had viewed a PPV event was stored on the card and transmitted to Sky the next time the box connected to Sky via the phone line - but I may be wrong.
 

davemurgatroyd2

Distinguished Member
The phone-home thing is needed only for checking multirooms, and afaik it's not needed for remote record either.
It's OK about the questions - Sky don't mind people getting the wrong idea, and we're here to put them right.

A phone connection is required during the initial setup of remote recording via the internet (and I believe by mobile) on a Sky box but not after that.
 

logiciel

Moderator
I'm not 100% sure that a phone line is required to view PPV events.
I'd have thought 100% sure that it's not, for viewing. It isn't for ordering either, as you can pay extra for ordering by a voice call. As to the way Sky get to know whether you've watched the programme, "I'm not 100% sure"!
I can't see any other way, and I suppose that they keep trying to get through on it to find out. If you've left it unconnected then they'd chase - and ultimately charge - you the way they would for multiroom.
 
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davemurgatroyd2

Distinguished Member
I'd have thought 100% sure that it's not, for viewing. It isn't for ordering either, as you can pay extra for ordering by a voice call. As to the way Sky get to know whether you've watched the programme, "I'm not 100% sure"!
I can't see any other way, and I suppose that they keep trying to get through on it to find out. If you've left it unconnected then they'd chase - and ultimately charge -you the way they would for multiroom.

The viewing of PPV and Box Office events booked through the box is confirmed to Sky via the "phone homes" through the telephone line. Until Sky receive that confirmation you are not charged for the events. Without these "phone homes" clearing down the list of viewed events you will only be able to book events up to the credit limit on your viewing card (an absolute maximum of £50 but can be lower depending on your previous account status record).
 

amills2005smart

Active Member
Right i've tried remote record Via iPhone and it still works so if I'm only going to lose the box office function (via remote) then I might leave it as it is, as the cable runs under floor boards, I think they'll have to settle for the £62 a month they already get

thanks for all your help and replies :)
 

logiciel

Moderator
the "phone homes" through the telephone line.
Just out of interest :D in which direction do those calls work? When you have the line connected do the receivers and Sky communicate with each other regularly whether or not you have chargeable events, and if so which calls which?
 

davemurgatroyd2

Distinguished Member
Just out of interest :D in which direction do those calls work? When you have the line connected do the receivers and Sky communicate with each other regularly whether or not you have chargeable events, and if so which calls which?

The box is instructed by a signal over the air to phone home (regardless of any chargeable events on the card) approx monthly at a random time/day to a freephone number, which incidentally is different to the freephone number phoned by a forced callback to eliminate the use of multiroom boxes being used at a different address being brought back for a regular forced callback.
The satellite signal is sent regardless of whether the phone line is connected but if no callback is received it is noted on your account regardless of whether that is multiroom or not.
 

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