I know most of you will tell me its a hard drive failure, the thing is the box is brand new and never recorded. I can pause some channels and record a couple of seconds of tv. i tried a factory reset (holding left and right navigation buttons) but after a few mins that didnt sort out the problem. my question is, can i buy a cheap hard drive (inc upgrade in size) or any other solutions. btw its a designer flower painted box supplied from selfridges and ive been told if i take it back i will get a standard box, losing me money.