Sky Mobile Question- Help Please

Carl80

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Hi

Ive just signed up to sky mobile and they asked me to enter another email address so it did not include @sky.com in the address, I did this by creating another hotmail account and it allowed me access to my account after I entered the new email address as it would not let me continue beyond that point before.

I've been sent another confirmation email saying set up a new Sky ID to sign the user agreement, I signed into my normal sky account but I couldn't find it in there.

The order was made over the phone, could anyone advise please who has signed up to sky mobile how you get the ball rolling when you have ordered ?

Thanks for any advice.
 
Surely it's the new Sky ID account you created that you need to login to, not your "normal" Sky account?
 

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