Hi all
Not a regular poster on here but wonder if someone has the answer to my query - I am a 'layperson' in technical terms so please make any replies simple !
I recently purchased a new Panasonic smart hd 3d tv - well happy with the picture quality This replaced an old lcd Panasonic The Panasonic surround system worked fine with the old TV with no lip sync in evidence Sadly not the experience with the new tv with only dvb channels being totally in sync with the surround sound
I have had conversations / letters with Panasonic / Sky and a sky engineer visit (tried to charge me £65 but this was waived) The sky eng. checked all my wiring found no errors / replaced the box and put on a new dish but the problem still remains The only solution he offered was trying an optical lead connection but this would mean me buying a new surround system because the present system does not have an optical lead output!! He couldn't even guarantee this would resolve matters!
I have gone through processes like audio delay setting on the sky box and surround sound etc but to no effect
What I would like to know is this a sky problem because if it cant be resolved 100% then I will be leaving sky after 10 plus years
Thanks
Not a regular poster on here but wonder if someone has the answer to my query - I am a 'layperson' in technical terms so please make any replies simple !
I recently purchased a new Panasonic smart hd 3d tv - well happy with the picture quality This replaced an old lcd Panasonic The Panasonic surround system worked fine with the old TV with no lip sync in evidence Sadly not the experience with the new tv with only dvb channels being totally in sync with the surround sound
I have had conversations / letters with Panasonic / Sky and a sky engineer visit (tried to charge me £65 but this was waived) The sky eng. checked all my wiring found no errors / replaced the box and put on a new dish but the problem still remains The only solution he offered was trying an optical lead connection but this would mean me buying a new surround system because the present system does not have an optical lead output!! He couldn't even guarantee this would resolve matters!
I have gone through processes like audio delay setting on the sky box and surround sound etc but to no effect
What I would like to know is this a sky problem because if it cant be resolved 100% then I will be leaving sky after 10 plus years
Thanks