Hi All I had SKY fitted just under three years ago, and recently I noticed mould growing on my wall and carpet behind the television from where the cable was drilled through my outside wall into the house. (my house is clean - honest! I don't pull my television out that often!). I have also noticed the walls are damp and beginning to swell, and skirting boards are coming away from the wall. My bookcase against the wall near the television is also starting to turn black, as I've pulled the books out to have a look. A fine mess!!! Anyway, I contacted SKY who sent one of their employees out. When their CUSTOMER CARE didn't get back to me, I contacted them who told me that this was not a SKY issue as it should've shown up before now. Also, they say the box which covers the cable had come away from the wall and it wasn't their issue!!! This is where the water has been coming into my house!!!! My house is only four years old, and the damage is definitely caused through SKY'S installation. I need to complain about this again, and was wondering if anybody else has had such problems. Also, is there an OMBUDSMAN I can contact regarding this? SKY don't seem to want to know about the problems caused, and the fact the guy they sent around to check this out is also employed by SKY can only give a biased view towards SKY. Any ideas on the way forward? Thanks.