Set up - Sky hd 2tb box in downstairs lounge, tv in kitchen and daughter's bedroom connected to it - don't know how but both tvs have magic eyes. Only the tv in kitchen is digital and therefore has also received digital channels with no problems
until now.
Had a new sky hd 2tb box installed today in master bedroom in place of old sky plus box. Sony tv in master bedroom, also used to be able to view downstairs hd box in master bedroom and could even change channels on downstairs box if I connected up magic eye - didn't always have eye connected as obviously would conflict when watching old sky plus box in bedroom when someone watching hd box downstairs. Magic eye was connected to aerial type lead going into back of tv, I was also able to receive digital channels.
This morning sky man connected up new 2tb sky box in master bedroom. I made it clear that I would still wish to watch downstairs box upstairs. However I now cannot get digital tv, or watch the downstairs sky box from upstairs. My daughter's tv is also not working and neither is the tv in the kitchen. The only tv that is still receiving digital channels is the one in the downstairs lounge.
The sky man only went into the upstairs master bedroom to connect new box so I don't understand how tvs that were connected to the older sky box downstairs have been affected. Also where have my digital channels gone?
Rang sky guy, who'd left his number, said he'd ring me back and hasn't! He said he put everything in the same holes as the old box and the only thing that he changed was the hdmi thing.
I've gone through the settings and made sure the RF thing in settings is on.
I rang Sky and I felt like I'd slipped back 50 years as a very polite man said my husband would probably fix it for me when he gets home he died last year so I think that unlikely. Can anyone help? Thanks.
Had a new sky hd 2tb box installed today in master bedroom in place of old sky plus box. Sony tv in master bedroom, also used to be able to view downstairs hd box in master bedroom and could even change channels on downstairs box if I connected up magic eye - didn't always have eye connected as obviously would conflict when watching old sky plus box in bedroom when someone watching hd box downstairs. Magic eye was connected to aerial type lead going into back of tv, I was also able to receive digital channels.
This morning sky man connected up new 2tb sky box in master bedroom. I made it clear that I would still wish to watch downstairs box upstairs. However I now cannot get digital tv, or watch the downstairs sky box from upstairs. My daughter's tv is also not working and neither is the tv in the kitchen. The only tv that is still receiving digital channels is the one in the downstairs lounge.
The sky man only went into the upstairs master bedroom to connect new box so I don't understand how tvs that were connected to the older sky box downstairs have been affected. Also where have my digital channels gone?
Rang sky guy, who'd left his number, said he'd ring me back and hasn't! He said he put everything in the same holes as the old box and the only thing that he changed was the hdmi thing.
I've gone through the settings and made sure the RF thing in settings is on.
I rang Sky and I felt like I'd slipped back 50 years as a very polite man said my husband would probably fix it for me when he gets home he died last year so I think that unlikely. Can anyone help? Thanks.