The installer came today to upgrade my sky digital to sky +/ I thought it wold be an easy job and wouldnt take long. Boy was I wrong! 6 hours later, and the bloke finally said that he must have a broken quad lnb thingy, and it will have to be reinstalled. He said he had other jobs to do and left abruptly with wire all over the floor, no sky in any room, and both sky boxes laying on the floor. He also measured the cable incorrectly, which meant he had to do 3 joins to each cable. He also broke the glass in my old charm cabinet As you can imagine I am a little dissapointed. I wanted sky + for xmas and now I have no sky! I have phoned sky and they have given me a time on the 24th, but it could be bother cowboy! Any ideas?