Malcolm H
Standard Member
Sky+HD - Services/System setup/System health check
Has anybody used or have experience of the above setting, accessible via the Sky+HD remote?
A non-technical friend of mine recently purchased a new Pace Sky+HD with
750Gb hard drive. After phoning Sky to pair his viewing card with the new
box he found that the recording function did not work, even though he could
receive all the encrypted channels ok. Every time he tried to record or
'live pause' he received an on-screen error message.
He then telephoned Sky who talked him through a procedure via the 'System
health check' feature. Sky gave him an access code which he entered via the remote, and then some further instructions which cured the problem. He can't remember what the instuctions were.
I am interested to know what diagnostics, fixes etc are available via the
'System health check'. Does anybody know?
Has anybody used or have experience of the above setting, accessible via the Sky+HD remote?
A non-technical friend of mine recently purchased a new Pace Sky+HD with
750Gb hard drive. After phoning Sky to pair his viewing card with the new
box he found that the recording function did not work, even though he could
receive all the encrypted channels ok. Every time he tried to record or
'live pause' he received an on-screen error message.
He then telephoned Sky who talked him through a procedure via the 'System
health check' feature. Sky gave him an access code which he entered via the remote, and then some further instructions which cured the problem. He can't remember what the instuctions were.
I am interested to know what diagnostics, fixes etc are available via the
'System health check'. Does anybody know?