Can you help? I have been following the digitalspy guide to setting up a sky HD box http://www.digitalspy.co.uk/forums/printthread.php?t=491562 Everything fine until this part i can't seem to access this menu, i am however picking up all the channels as on previous Sky + box 9. Put the new batteries in the Remote Control & press: SERVICES=> 4, 0, 1, Then hit select (you have to type these in quick succession, this will take you to the technicians menu). Scroll down to INSTALLER SETUP=> SELECT Scroll down to NEW INSTALLATION=> SELECT This will initiate a scan for the channels available. This takes approx 30 secs.