Sky HD Refurb boxes


Well-known Member
Hi, got my HD box swapped the other day, because I have only had DH for a few weeks I was supposed to get a new box.

The replacement box came in a proper Sky HD box but there was no manuals, cables remote control etc, this came with a Sky contractor, do you think this is a refurb box? When I had it changed perviously a 'proper' Sky engineer fetched a new box with all the cables etc inside.

Do you think they've passed me a refurb box on? The engineer said that Sky HD is so new that there are no refurbed boxes on the market yet.



Active Member
As an installer I have not seen any refurb HD boxes yet my self, it’s possible that the guys in the depot have been removing the accessories for service calls to stop the installer thieving them. :)


Active Member
Agreed I have not seen one either. They do take everthing out the box beforehand in the morning before given to engineers as these accessories are not needed on a service call.

Cheers, Franc


Active Member
Thanks guys, guess I am getting paranoid in my old age!

I had mine replaced about 6 weeks ago, and mine was a refurbished box.
It had a sticker on the side of the carboard box, saying it was a refurb.
But, I've not had any problems with it since I got it.

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