Sky HD has changes while i have been on holiday!!!!

A

annesley

Guest
I have recently returned from 2 weeks holiday (6th August). When i left my Sky HD was working fine, nice and fast.

I decided to set a few programmes to record for my absence.

When i returned, i realised there had been a software upgrade. This has made my sky planner menus very very very slow. Also no programmes had record.

My fast forward and rewind is now very slow.

Has this happened to anyone else?
 

CrispyToast

Novice Member
annesley said:
I have recently returned from 2 weeks holiday (6th August). When i left my Sky HD was working fine, nice and fast.

I decided to set a few programmes to record for my absence.

When i returned, i realised there had been a software upgrade. This has made my sky planner menus very very very slow. Also no programmes had record.

My fast forward and rewind is now very slow.

Has this happened to anyone else?
The same for me although recording is ok.
 

raymaher

Standard Member
annesley said:
I have recently returned from 2 weeks holiday (6th August). When i left my Sky HD was working fine, nice and fast.

I decided to set a few programmes to record for my absence.

When i returned, i realised there had been a software upgrade. This has made my sky planner menus very very very slow. Also no programmes had record.

My fast forward and rewind is now very slow.

Has this happened to anyone else?
When was this upgrade I havn't noticed one on mine.
 

Giblets2

Novice Member
Try doing a planner rebuild - 4, 0, 1, Select from the service menu, second to bottom option (don't select the bottom one!).
 

Abbeygoo

Distinguished Member
What's the up to date software version number?

How do you check this?

Thanks!
 

StephenR

Standard Member
annesley said:
Has this happened to anyone else?
This doesn't help you any, but I returned from a 3 week holiday on the same date (6th August). I set loads of stuff to record, and was astonished to find that every single recording has worked! I now have enough things to watch for a good few months! It is a sad state of affairs though when the customer is shocked to find something they have bought actually works like it is supposed to :rolleyes:
 

ibizarich

Standard Member
Apply the universal fix.

Turn it off (at the power) and then back on after a min or so.

It will now magically be much faster.
 

Mattk84

Banned
ibizarich said:
Apply the universal fix.

Turn it off (at the power) and then back on after a min or so.

It will now magically be much faster.

What fix and how do you apply it ?:suicide:
My recordings are fine but I suffer from intermittent slow-downs in menu navigation.
 

andothfc

Novice Member
Mattk84 said:
What fix and how do you apply it ?
Err... he just told you.

The planner rebuild is the best option for an epg slowdown. I suffered from it and after a rebuild it has been grand.
 

Woodywizz

Distinguished Member
Abbeygoo said:
What's the up to date software version number?

How do you check this?

Thanks!

Go to :

* Services;
* System setup;
* System Details;

That's it.

I'm not too sure what the most up-to-date software version is...anyone??
 

Mattk84

Banned
andothfc said:
Err... he just told you.

The planner rebuild is the best option for an epg slowdown. I suffered from it and after a rebuild it has been grand.
no he hasnt,he simply said 'apply the universal fix'.i enquired what was this fix actually was and how i go about installing it.
 

Gilly!

Novice Member
Mattk84 said:
no he hasnt,he simply said 'apply the universal fix'.i enquired what was this fix actually was and how i go about installing it.
He did... It's the same universal fix that works for all electronics

ibizarich said:
Turn it off (at the power) and then back on after a min or so.
 

SlinkDaddy

Novice Member
Its easy enough to force it to do a software upgrade tho isn't it? I'm sure this is old news - unplug the machine from the mains at the back, press and hold down back up then plug it back in, keep it held down until all the lights on the front light up and the display on your telly reads - software update please wait this will take about 10 mins.

This will make sure you have the latest software.
 
M

mountfords

Guest
"Is this happening to anyone else?"

This has happened to me on a number of occasions recently. EPG was dire - updating each piece of graphic about every second - and the rewind function was extremely poor/unusable. I switched the box off and on and all seemed well.
Just had the wife shouting me to come and have a look and guess what? Box has crashed and reset, series linked programs have been lost and some which aren't linked are now showing as linked?!?! Gave her the "what the bleedin hell have you been doing?..." routine but I think she may actually be telling the truth this time.

So, Is anyone else getting the same problem - mine seemed fine up until recently.
 

Abbeygoo

Distinguished Member
My software version number is HD 3.10q - is this the most up to date or should I do the thingymijigs suggested and update the software?

Thanks for any help!
 

Woodywizz

Distinguished Member
Abbeygoo said:
My software version number is HD 3.10q - is this the most up to date or should I do the thingymijigs suggested and update the software?

Thanks for any help!
Mine's the same.
 

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