Sky HD & Harmony 1000

[brktnk]

Just got my Harmony 1000 and so far so good. The one major issue I have is that there are no coloured buttons (red, green, yellow, blue), which is obviously a pain given that is how one gets into the planner, etc. I appreciate that I could setup custom buttons on screen 3 but that is hardly convenient.

Anyone come up with a better approach?

 

[dj-dulux]

Same problem, however I have set 2 up and one sky box has HD channels in the planner list (so no prob) and one has the HD channels on the red button from the planner. Not sure why and both new boxes etc....

Any ideas??????

 

[brktnk]

The one that requires the red button for the HD channels is running an older firmware. Mine used to be like that and then as part of the updates they do it became option 2 in the channel listings and the red button is now Anytime TV.

Getting the red & green buttons on the main screen seems pretty critical and gven that Logitech supports the buttons through teletext one would imagine it cant be that hard to add them to the main screen.

 

[dj-dulux]

OK, thanks for info, how do I get filmware updated, do I have to call sky or can I do it from the box?

Thanks...

 

[u02ai]

Did you guys manage to get the actual icons for play/pause/record etc on the play/pause screen? I have setup for sky hd and have the commands written in boxes on page three along with the colours.
I have seen gunnerboys pictures on a previous link and seen that he has the actual play/pause icons setup under 'watch tv' so I know it must be possible. Even rang harmony who said it was strange and escalated to level 2 advice.

 

[dj-dulux]

I have the icons for watch DVD, but not sky. Anyone?

 

[brktnk]

Did you guys manage to get the actual icons for play/pause/record etc on the play/pause screen? I have setup for sky hd and have the commands written in boxes on page three along with the colours.
I have seen gunnerboys pictures on a previous link and seen that he has the actual play/pause icons setup under 'watch tv' so I know it must be possible. Even rang harmony who said it was strange and escalated to level 2 advice.

I had the same issue and rang harmony support and got directly escalated to Level 2 support. After 30 minutes of testing, the tech support acknowledged that there appeared to be a bug for the SKY HD box where the PVR controls disappear. I have found a short-term solution around it, which is to delete the SKY HD device and then re-add it but not customize any buttons and update the remote. As soon as I customize any buttons (red, green, etc) the play/pause screen becomes FUBAR'd. tech support has passed on to development team and said there should be a fix within 48 hours but coudlnt promise anything as she didnt know the extent of the bug.

 

[dj-dulux]

Any progress on the customise buttons spamming out the skyHD controls? I tryed again Sunday with no success! Need the coloured buttons!!!!!!!

Dupe...

 

[hornydragon]

Any progress on the customise buttons spamming out the skyHD controls? I tryed again Sunday with no success! Need the coloured buttons!!!!!!!

Dupe...

Have your tried using a PACE 3100 as model as all sky+/ sky HD commands are the same and the pace 3100 dataset is the most reliable for 55/655/525/785/885/895 and will check on a 1000 but try all the different sky+ commands sky HD isnt different as far as remote knows also you update firm ware by holding backup on front panel while hard powering on (wall switch) and wait till lights on box come on

 

[dj-dulux]

Cheers, I'll try later (prob next week) and post the results....

 

[u02ai]

I had the same issue and rang harmony support and got directly escalated to Level 2 support. After 30 minutes of testing, the tech support acknowledged that there appeared to be a bug for the SKY HD box where the PVR controls disappear. I have found a short-term solution around it, which is to delete the SKY HD device and then re-add it but not customize any buttons and update the remote. As soon as I customize any buttons (red, green, etc) the play/pause screen becomes FUBAR'd. tech support has passed on to development team and said there should be a fix within 48 hours but coudlnt promise anything as she didnt know the extent of the bug.

thanks a lot for that info and also for chasing it up with harmony. will give that a try tonight. not ideal not to have any custmisable buttons though eh? keep us posted in progress mate

 

[tangoman72]

ive just bought a harmony 1000 and im having the same problem with my sky hd...have they sported this yet?

 

[hornydragon]

its in progress and the UK distributer are on the case.

 

[tangoman72]

Thanks Hornydragon,

Any idea of timescales? will it come as a download???

 

[hornydragon]

no idea if i hear anything I'll post it but if everyone having the issue rins tech support and moans then it will get sorted sooner

 

[alfven_wave]

Hi,

I've tried various SKY HD box IDs, only the PACE 3100 seems to set up the transport buttons - and yes, they magically vanish when I add in the coloured buttons. When you consider that a very large fraction of UK purchasers of this product are likely SKY HD owners, this must be a high priority bug. Can whoever finds this fixed first please post to this thread, as I can't be bothered updating my remote on a daily basis only to be dissapointed - why exactly does it take 5 minutes to update over ADSL anyway (pity anyone with a slow connection)?

 

[Sborrone]

Received my Harmony 1000 earlier today - sat infront of the computer with all the information ready to go - but it appears my SKY HD box is not going to work?

I will try a PACE 3100 as per HD's suggestion !

I hope tech support resolve this one soon...

 

[Sborrone]

The PACE3100 certainly has the correct SKY + (recd, red grn, yel, blu) buttons as suggested -

Now to customize them with the correct colour

 

[tangoman72]

Think I will change mine to the Pace....is it better?

 

[Sborrone]

Will get back to you after I've throughly tested it -

At last something the better half can use (carefully)

 

[tangoman72]

Cheers,

Lets be honest it has to be a selling point " but i bought it for you dear so you could work everything" ,lol

 

[hornydragon]

It is a fix in progress and should result in improved DB with streamlined Sky commands ie not searching for devices just one command set for sky, sky+ and Sky HD so 3 devices

 

[talynino]

Has anyone got an idea of when this fix will be available or if it is what is the best way to setup the Sky HD box, PVR > Thompson > Sky HD or Sky Digital > Sky HD. Do these different makes and models link to the same entry in the database for the Harmony or are they seperate.
Thanks in advance.

 

[dj-dulux]

Any progress on this as I havn't looked for a while?????

 

[cmclean]

Anybody managed to sort this out yet?