Sky+ HD box no signal help !


Novice Member
Hi all,

I’ve cancelled my skyq subscription and need to send my box back, I have plugged in my old sky+hd box with old card and getting the dreaded no signal message.

I have already

Reset the box
Downloaded new software
Reset LNB
Cables are fine

any help would be appreciated - signal saying not locked. The signal is perfectly fine on my skyq and receives all the free channels ?



Distinguished Member
You let $ky fit a Q lnb when they did the install. They don't work with the old $ky HD boxes (and they only work as receivers with the correct LNB type anyway).

Change LNB for a hybrid or legacy quad lnb. (Many threads here on how to do that).

Consider a new freesat 4k PVR as they are compatible with the Q LNBs.

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