SKY HD box Freezes and then shuts down - HELP!

Discussion in 'Sky Digital TV Forum' started by The_Munter, Apr 25, 2007.

  1. The_Munter

    The_Munter
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    Anyone had this problem and or know what the solution is? whilst watching Lost SKY HD box Freezes and then shut down. We were recording it at the time and started watching it late (about 20 mins behind) My disk is around 90% full.


    any ideas please?
     
  2. The_Munter

    The_Munter
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    OK, I called SKY and reported this problem and they asked me to unplug the power lead and then hold down the "back-up" when re-plugging the power lead back in. The box then displays all four of the LEDS at teh front and begins downloading the latest system software...


    They said this would fix it
     
  3. ian-d

    ian-d
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    It might do, only time will tell ;)
     
  4. NEIL J JONES

    NEIL J JONES
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    That could be your problem, lots have reported problems once more then 75% of the disc is full.
     
  5. TaylorWJ

    TaylorWJ
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    We have had this problem a few times. Last time it was while replaying a recorded programme while it was still recording, only a few minutes behind realtime.

    At what seemed to be the realtime end of the programme being recorded the HD box powered down. It refused to power on for about 5 minutes (pressing the remote power on button every 30s ish). It then came back to the Sky Welcome channel.

    The recorded programme could not be accessed - Technical Fault. While this is a pain it is an improvement - as it seems the box recognised it had a problem, shut down and recoverd.
     

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