Question Sky Go - how many devices?

Discussion in 'Sky Digital TV Forum' started by sedalbis, Nov 4, 2017.

  1. sedalbis

    sedalbis
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    Hi all,

    I got Sky Q installed today. I have the 2tb box and one mini box, and everything except for the movies.

    I was under the impression I could have 4 devices registered to use Sky Go/Sky Q apps when I'm out and about i.e. phones, tablets, PS4, Xbox, etc. Is this correct?

    When I go into 'manage my devices' in my account it says I only have 2 slots available. There are 4 slots showing in total but 2 of them are crossed out and say 'unavailable'.

    I have not yet registered any devices to my account so can anyone tell me why I only have 2 slots available?

    Thanks in advance :)
     
  2. SteveU30

    SteveU30
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    It takes a little while for your account to go from regular Go (2 devices) to Go Extra (4 devices).

    Keep checking and it’ll go to 4 soon enough.
     

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