M
morgan dumply
Guest
Sky+ problems: Pace BSKYB 3100
While away on holiday last week I set my Sky + to record six programmes all series linked and all on BBC1 West.
1. New Tricks recorded two days after I left on holiday but jumps backwards and forwards.
2. Doctor Who failed to record at all merely showing a freeze frame of the last programme I have looked at from the recorder or live television.
3. Country File recorded satisfactory after a jumpy start.
4. 55 Degrees North failed to record, but shows part of New Tricks jumping backwards and forwards.
5. A Picture of Britain failed and shows a freeze frame as 2.
6. New Tricks appears to have recorded but jumps backwards and forwards and also jumps between Hollyoaks (I think) and Breakfast News which I hadnt programmed.
This happened a few weeks ago when I was also away, although on fewer recordings but noticeably Doctor Who.
At the time Skys only response was to get me to unplug everything, switch it all off and plug it all in again. This reset failed to correct the problem last time and they suggested deleting the affected programmes or reformatting the disc losing everything on it, which I havent done. Since then Ive had no problems, although I have used the system almost every day, only for it to return last week.
The Sky + will be 12 months old in a couple of weeks and Sky have tried to sell me a warranty package a couple of weeks ago. Perhaps I should have accepted.
I guess this is a hard disc fault, although I wonder if its linked to software upgrades.
Can you throw any light on the problem please and have you any advise on what I should do next?
While away on holiday last week I set my Sky + to record six programmes all series linked and all on BBC1 West.
1. New Tricks recorded two days after I left on holiday but jumps backwards and forwards.
2. Doctor Who failed to record at all merely showing a freeze frame of the last programme I have looked at from the recorder or live television.
3. Country File recorded satisfactory after a jumpy start.
4. 55 Degrees North failed to record, but shows part of New Tricks jumping backwards and forwards.
5. A Picture of Britain failed and shows a freeze frame as 2.
6. New Tricks appears to have recorded but jumps backwards and forwards and also jumps between Hollyoaks (I think) and Breakfast News which I hadnt programmed.
This happened a few weeks ago when I was also away, although on fewer recordings but noticeably Doctor Who.
At the time Skys only response was to get me to unplug everything, switch it all off and plug it all in again. This reset failed to correct the problem last time and they suggested deleting the affected programmes or reformatting the disc losing everything on it, which I havent done. Since then Ive had no problems, although I have used the system almost every day, only for it to return last week.
The Sky + will be 12 months old in a couple of weeks and Sky have tried to sell me a warranty package a couple of weeks ago. Perhaps I should have accepted.
I guess this is a hard disc fault, although I wonder if its linked to software upgrades.
Can you throw any light on the problem please and have you any advise on what I should do next?