Sky Fibre - not getting predicted speeds

trumps

Well-known Member
So I got 40mb Fibre installed.

When quoted, they gave my estimated line speed at 40mb–40mb - ie they then said that they had no reason to expect any less as my line is capable of the full 80 that you can get with Fibre Pro.

The BT Openreach engineer that installed it, said using his test equipment that the reading was accurate and to expect full 40mb download.

I'm getting about 25mb. What's the dealio people in the know?!
 

andy1249

Distinguished Member
I'm getting about 25mb. What's the dealio people in the know?!
Over what type of connection ?
Wired , Wireless , via homeplugs ?
 

trumps

Well-known Member
Wired, and via the wireless N router to my 'n' imac. No g/b devices on network so N should be the working norm.
 

Stevenage Neil

Well-known Member
a) What does the modem report as it's connected speed?

b) How are you testing your download speed? (II speedtest.net, try a closer sever)
 

Stevenage Neil

Well-known Member
Wirelessly I get a max reported download speed of around 27Mbps. Hard wired, the same test gives 37.6Mbps.

The only really accurate download speed measurement is obtained by downloading a large file such as those offered on thinkbroadband.com.
 

wormvortex

Distinguished Member
Your issue is a slow throughput speed if it is syncing at the full speed but you can't download at it. The engineer should never have said you should get the full speed at all. Just because you sync at 40 does not mean your throughput will be 40. Thats entirely down to other factors.
 

trumps

Well-known Member
Hmmm. Bit miffed as I was getting 18 on unlimited so it's not much of an upgrade for the money.
 

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