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Sky+ extended warranty

Discussion in 'Sky Digital TV Forum' started by malcmall, Apr 29, 2005.

  1. malcmall

    malcmall
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    Hi all had sky + box for 5 months now and sky are trying to sell the wife a yearly warranty for £65 which I think is alot what do you all think? how much does it cost to replace? Sky have also said the warranty is nearly finished surely it is guarenteed for 1 year. Had no probs with the box.
     
  2. Bluevanman

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    The initial warrenty is for 12 months from the date of installation. If Sky are offering you an extended warrenty for just £65.00 per year I should take it. a single out of warrenty service call is £65.00. The warrenty on a service call is for three months, but only on the equipment that was involved. Therefore if your box fails after just over a year it would cost you £65.00 to replace it. However, if your LNB or cable needs seeing to just one day after it would cost you another £65.00. Make your own joice.
     
  3. malcmall

    malcmall
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    So how much is it to replace a sky plus box and has anyone else taken the warranty?
     
  4. Nick_UK

    Nick_UK
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    It really depends on how good you are with hand tools, because 80% of the problems you get with Sky+ are due to problems with the hard drive. If you are able to replace the hard drive yourself, a new one will cost you less than £35 inc. P & P, which leaves plenty of change out of £65. The electronics should last at least 5 years, by which time you would be able to buy a replacement box and get change out of the £260 you would have paid to Sky.

    However, you could be unlucky and have the box blow up in its second year. A bit like life insurance, really - it's all down to risks.
     
  5. Greg Hook

    Greg Hook
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    It's a gamble really, pure and simple.

    You could pay the £65 for the insurance and never have a problem, but then not pay it and have loads of problems.

    I don't have the insurance and recently had to shell out the £65 for the engineer. Although he did change the box (and changed it again next week) and the LNB so I was happy.

    Greg
     
  6. malcmall

    malcmall
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    Has anyone took out the warranty?????
     
  7. Nick_UK

    Nick_UK
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    Not me..... I'll risk it. :)
     
  8. Andy_Lee

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    Yep It's called piece of mind and as I pay it monthly no big deal just happy knowing if (or should that be when) the bugger goes bang it's sorted with no extra cash from me.
     
  9. Astaroth

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    Used to sell the warrenty back in my student days of working in call centres. Never took it out myself because generally I dont like extended warrenties but it they follow the same principle of any insurance.. pay what is generally slightly more than the average person claims but have peace of mind and know exactly how much you have to pay and when - no having to find £150 for a new box if it dies.
     
  10. malcmall

    malcmall
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    £65 a year seems expensive to me most extended warranties are for 3 or 5 years for that sort of price.
     
  11. Sutty

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    I'm sure I've read somewhere (Which? probably), that you can buy an insurance policy that covers approx 5 appliances under 5 years old (I think it varies according to policy), for the price of what you're talking about just for your Sky+ box. I've tried to find details on the Which? website, but couldn't find anything. I just recall Which recommending it as a better way to go than extended warranty, if you wanted peace of mind
     
  12. malcmall

    malcmall
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    thanks for that will have a look as well
     
  13. Nick_UK

    Nick_UK
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    I've had a look at the Sky Protection Plan, and I don't see much to stop people taking out the plan after the box has failed, and waiting a month or so before putting in a claim. I have read paragraph R:, but I don't see how they would prove it ?
     
  14. BinB

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  15. Astaroth

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    Nick - this really applies to any insurance which doesnt involve either a 3rd party or the police but is fraud and IF they could find you out you would be kissing goodbye to getting credit from a bank or their sub brands, insurance etc ever again.

    She Who Must Be Obeyed works in counter fraud and has had many people phone & complain that they put in a dodgy claim for £200 or so, were found out and now have been refused a mortgage because of it or no one will insure their car so how are they supposed to drive etc - they offer to pay back (we obviously accept the money) but it doesnt remove the fraud loading against them.
     

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