Sky Email Full

ldoodle

Distinguished Member
Hiya,

My dad has reached 99% full so can't receive any sizeable emails.

I've just deleted a **** load for him (copied to Outlook pst file), but when using Webmail, it's still saying 99% full.

Is the counter just wrong? Or is there something else I need to do?
 

Miss Chief

Distinguished Member
Depends on the settings on sky.com email settings and if he's using pop or imap. Login to sky email, click settings on the top right and check forwarding and pop/imap to see which is active and the. Check in outlook account settings to see what he's using as well.
 

ldoodle

Distinguished Member
It's IMAP. Already knew that.
 

Stevenage Neil

Distinguished Member
Check all the folders in the web mail, especially Sent, Spam and Bin (you have to go into "More" for Spam and Bin)

(I bet you will be shocked!)
 
Last edited:

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