nigelcraft
Standard Member
im really fed up today as i had my sky digibox replaced a month ago at a cost of £60 as my old one had gone wrong,after waiting all day an engineer finally arrived late in the evening and rushed in and replaced the box and rushed out again,after viewing the picture for a few days,the picture quality was not very good with lines flickering in the background,after calling an engineer out again,one arrived to sort out my problem,he didnt seem all that interested in my problem and twiddled with my dish and said he couldnt really see what the problem was and i resigned myself to the fact that at least my digigbox was working and id have to put up with the rubbish picture,then i found out that none of the phone line activities would work and that my digibox was trying to access the phone line on its on all day long,again ringing the sky helpline i arranged for an engineer to sort this problem out and they were coming yesterday (05/10/02),someone rang me in the morning to tell me that they would arrive between 11am and 3pm that day,it is now sunday morning (06/10/02) at 9.25am and still noone from sky has been or phoned,i wasted another day at home waiting for someone to come and sort out my problem,i dont want to keep phoning the helpline as it is costing me a lot of money in phone bills ,and am wondering why im paying £32 a month and getting a lousy picture and then when im reporting a problem getting people that really are not interested in helping me out,