Sky digital probs - full reset of panny box ?

Discussion in 'Sky Digital TV Forum' started by Eric Chadwick, Aug 10, 2001.

  1. Eric Chadwick

    Eric Chadwick
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    Sick of this now <img src="frown.gif" border="0"> One box replaced before I new about the software problem (cost me £80). New box then started acting the same - found out about software problem and stopped using the numbers or up/down arrows to change channel - worked fine for a few weeks. Now - presumably after yet another 'update' from sky even this workaround is useless. The box will work for from a few seconds to half an hour and then crash to flashing rubbish followed by a green screen. The remote signal light works when you press the buttons but the box will not turn on/off etc. Unplugging sometimes resets the box for another go straight away but sometimes it has to be left turned off all night before it will reboot.

    Is there a way to reset the box fully other than turning it off for a while.

    I have also tried the forced download on this box and the previous one, while I had it, all to no avail <img src="mad.gif" border="0">

    How can they get away with charging so much when it doesn't even work properly 50% of the time. First LNB I had didn't work in the rain <img src="rolleyes.gif" border="0">
     
  2. Simon Cooper

    Simon Cooper
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    When you say you've tried the "forced download" are you referring to the software upgrade? 'Cause I had exactly the same problems as you when I first got my Panasonic box but they were all cured after I did the software upgrade.
     
  3. Eric Chadwick

    Eric Chadwick
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    Yes - the software upgrade performed by holding down backup when turning on. I was running EPG version 2.7bb5* (OS 1.2S4Ba) now I'm on version 2.9bb9* (OS 1.2S4Bc)
     
  4. celticprince

    celticprince
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    Sky replaced my digibox free of charge last week. I got a silver Pannie. Worked fine on the bb5* software, but a couple of days ago, I noticed it was missing channels and the interactive screen was coming on unexpectedly. Checked software version, bb9*. They have done it again. I had a good result, but now they have bugged it again!
     
  5. Eric Chadwick

    Eric Chadwick
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    Panasonic are going to replace the box again at no cost to me. Fingers crossed this one keeps going.

    I must say that I don't appear to have had the lost channels problems that others have had - the box just dies to a green (previously to black) screen and sometimes it has to be left unplugged all night before it will even reboot.
     
  6. Eric Chadwick

    Eric Chadwick
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    Panasonic have replaced the box again and this one came working with the bb9* software installed. Fingers crossed it stays like that. The centre pin on the second RF out is broken off though - quality <img src="frown.gif" border="0">
     

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