Sky Digital Fault

Discussion in 'Sky Digital TV Forum' started by AngelEyes, Mar 28, 2004.

  1. AngelEyes

    AngelEyes
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    Hi,
    I currently have Sky but my box has a fault and can't connect to the phone line. (I have made numerous checks on the line and sockets etc.)

    Sky were kind enough to inform me after a phone call that it has not connected for about 6 months. (Nice of them to let me know...)

    Is this a common problem and can I repair it myself, if not can you recommend someone who can fix it in the Cambridge area?

    Many thanks.
     
  2. Starburst

    Starburst
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    If this is a system that is still under the minimum 12 month phone connection requirment for a subsidised install then get SKY out under the warranty. Very surprised they would bother to pursue this T&C for a standard install.
    If you are outside the warranty period and need to meet the phone requirments of a "mirror" subscription then you have to confirm the problem is with the digibox itself and not the cable or the phone socket. Quickest way I can think of is to use your digibox on someone elses setup which you know to work otherwise spend a few pennies on a new phone cable:)
     

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