After 2 years our Sky+ box has called it a day. Earlier today my wife tried to watch Sky and there was no satellite signal so she thought she could watch some recorded programs. Having failed to get any of her recordings to work she was annoyed to see they were now all listed as failed. Although two programs she did not try were still o.k. She then tried a Planner Rebuild, after which the other two programs were failed as well. The signal was back and so she was able to watch the news and weather. Later while the signal was still o.k she tried another rebuild after which it never came out of standby. I came home not long after and tried a reboot which achieved nothing. Another reboot after the box had been off for an hour still did not get us anywhere so we called Sky. Before we could be passed along we had to do another reboot whilst talking to Sky. The next person tried updating the software by rebooting and having me hold in the backup button on the box at the same time. After less than ten minutes the update was finished and we still had a box stuck in standby. Another call to Sky and we are now having someone out on Saturday who I expect, for the £65 we have just paid them, will give us a refurbished box.