Hello to all. This is my first post on this Forum and has a great deal of info but couldn't find much related to my issue or I may have not been using the correct words for which I appologise. We have been subscribers to Sky for nearly 7 years and have for that period had the full package. When multi room came out we went about upgrading to a Sky+ Multi-Room package. After the recent changes to the Sky package especially the movies we decided to downgrade our package and do away with the movies and sports. We felt that £56 was a waste and that by opting for a 4 mix selection for £29 would suit us better. What has resulted in the past 4 hours is our viewing preferences changed (Fantastic well done Sky for prompt service). However we now have 2 Sky+ boxes full of programmes (movies and sport) we have paid for that we can no longer view. We called Sky to enquire and stated that we believe we can no longer view as we do not pay for the service even though the items in question have already been paid for. We were told by Sky's superviser that this was not the case it was because we no longer subscribed to theses channels so we could no longer watch them. We were also told that perhaps we should have bought a DVD Recorder to remove these programmes from the Sky+. Now the can anyone explain to me apart from the difference in Media and possible format type i.e. HDD and DVD the actual difference in storage. Also if this was the major issue why have we got the KEEP option on a Sky+. I just feel a bit cheated in that we had a service recorded bits at our leisure to watch when we wanted to and now because no one actually told us and the fact the Sky+ box is not that smart we have a couple of hard drives full of info we can no longer view. Has this happened to others and if so is there a work around?