Hello, I am kind of confused with the sky cancellation and payments process,
Well basically I been with sky for 4+ years now, and I rang sky today 27/5 to let them no I wanted to reduce my sky TV package, so I cancelled sports and movies, what I dont get is why am I getting charged another full payment for next month? And what was the purpose for the advance payment I had to pay when I joined?
Not sure if this helps:
Billing Status
Most Recent Bill (19 May 2009)
£70.74
Current Balance: £70.74
Payment will be collected by Direct Debit on, or soon after, your payment due date
02/06/2009
I also have sky broadband £10 and sky talk free line rental, call charges £4.99 and sky HD £9.75which I havent cancelled.
The sky spokesman said something like I should ring up again to cancel on the I think he said 17th June as it would be better, as I can carry on watching. Not sure what he meant by that.
Thanks for your help.
Well basically I been with sky for 4+ years now, and I rang sky today 27/5 to let them no I wanted to reduce my sky TV package, so I cancelled sports and movies, what I dont get is why am I getting charged another full payment for next month? And what was the purpose for the advance payment I had to pay when I joined?
Not sure if this helps:
Billing Status
Most Recent Bill (19 May 2009)
£70.74
Current Balance: £70.74
Payment will be collected by Direct Debit on, or soon after, your payment due date
02/06/2009
I also have sky broadband £10 and sky talk free line rental, call charges £4.99 and sky HD £9.75which I havent cancelled.
The sky spokesman said something like I should ring up again to cancel on the I think he said 17th June as it would be better, as I can carry on watching. Not sure what he meant by that.
Thanks for your help.