topgazza
Distinguished Member
I was going to leave Sky when the price went up from £25 for 58-70 Mb to £27.50 but they gave me a £36 credit which meant the monthly average will be £25.50. I can live with that.
However. My speed about 6 months ago was 59mb at the router according to Sky. Then a few months ago it went down to 53 and now its 51. My minimum is 53 so I get one of a maximum two monthly bills credited. But they are sending out an engineer tomorrow as they admit it's weird. As usual the router reading never varies daily but stays solid for ever. Except for this incremental decrease. It's been 51 for 3 weeks now. I have the option to leave Sky at any time because of it but generally their service is good. I'm on FTTC and a LLU exchange so its all Sky equipment there. I've got the 4 ethernet port SkyQ router which appears to be OK. The decrease is so slow and stays steady for a while it makes me wonder what it is. If its throttling then its doubly weird as they have now given me the option to leave without penalty. And they say in their blurb that they do not throttle. So its hard to imagine they do or would in my case
Anyone experienced similar ?
However. My speed about 6 months ago was 59mb at the router according to Sky. Then a few months ago it went down to 53 and now its 51. My minimum is 53 so I get one of a maximum two monthly bills credited. But they are sending out an engineer tomorrow as they admit it's weird. As usual the router reading never varies daily but stays solid for ever. Except for this incremental decrease. It's been 51 for 3 weeks now. I have the option to leave Sky at any time because of it but generally their service is good. I'm on FTTC and a LLU exchange so its all Sky equipment there. I've got the 4 ethernet port SkyQ router which appears to be OK. The decrease is so slow and stays steady for a while it makes me wonder what it is. If its throttling then its doubly weird as they have now given me the option to leave without penalty. And they say in their blurb that they do not throttle. So its hard to imagine they do or would in my case
Anyone experienced similar ?
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