A
Alistunt
Guest
Hi everyone,
I am new to all of this, including Sky+ which was installed just about a month ago. In the past couple of weeks though we have had problems with the Sky+ freezing on some channels, the remote not able to move up & down channels (or do anything infact) also am unable to change channels by pushing the buttons on the box itself. I am even unable to switch off the box without pulling the plug! Pulling the plug seems to reset things for a while & everything works again. However, if we have settled down to watch a channel for any length of time (say an hour or so) the system freezes up again on that channel. This is happening on a daily basis.Sometimes we get 'signal unavailable' on one channel and others seem to work. We also have Sky Multiroom & the good old fashioned Sky box in the other room works fine & is receiving signal ok (at the same time the Sky+ box says there is no signal!). Do readers think we will need a new box?
Any help appreciated before I contact Sky - thankfully we are still in the warranty period!
Ali
I am new to all of this, including Sky+ which was installed just about a month ago. In the past couple of weeks though we have had problems with the Sky+ freezing on some channels, the remote not able to move up & down channels (or do anything infact) also am unable to change channels by pushing the buttons on the box itself. I am even unable to switch off the box without pulling the plug! Pulling the plug seems to reset things for a while & everything works again. However, if we have settled down to watch a channel for any length of time (say an hour or so) the system freezes up again on that channel. This is happening on a daily basis.Sometimes we get 'signal unavailable' on one channel and others seem to work. We also have Sky Multiroom & the good old fashioned Sky box in the other room works fine & is receiving signal ok (at the same time the Sky+ box says there is no signal!). Do readers think we will need a new box?
Any help appreciated before I contact Sky - thankfully we are still in the warranty period!
Ali