A friend of mine has just had Sky HD installed, and then de-installed again. Apparently TalkTalk customers can't get a callback from the Sky box!!!!!!! Not sure if something else might be going on but does anyone have any ideas that I might be able to help him with???? The engineer (who is a competent installer) tried several boxes and cables apparently, but since they weren't able to get through to anyone useful at TalkTalk so have put it down to the talktalk system not letting a callback through. Not sure if he might need some strange device to dial to an outside line or whatnot, but if anyone does have an idea what might be going on help would be appreciated!!!