1. Switch the box off at the mains.
2. Press and hold the left and right arrow buttons on the top of the box.
3. Switch on at the mains and continue to hold the buttons until the blue circle lights
4. Release the arrow buttons then press select twice.
5. The blue circle should rotate anti-clockwise and the record and play lights in the centre flash
6. When the lights go off, the box will be rebooting.
He brought it in a sealed box,the box cables remote batteries were all in plastic bags [the same as the original when it was installed].
I am not particular bothered if it is new or a referb.,black white pink or any colour as long as it works