doubledragonxx
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Just after people's thoughts on this.
I had my Skoda Octavia serviced last week and effectively it's sat on the driveway until yesterday, I am a home worker it doesn't get used a lot. I had to go into the office yesterday and as I pulled the car off the driveway I noticed a huge wet patch on the driveway. I thought it was a bit odd as the rest of the driveway under it was dry but simply put it down to condensation from previous night. When I got back home I found the patch still hadn't dried out even though it had been sunny all day. Anyway long story short now checked under the car to find diesel dripping at quite a rate. I know as part of the service they had replace the fuel filter, checked under the bonnet and yep looks like they had over tightened this and had wrecked the gasket/seal.
Spoke to garage this morning, they were apologetic and collected the car to rectify the issue, they have agreed to jet wash the engine bay and were also good enough to jet wash driveway when the came to collect the car.
This is all good but having paid £250 for the service I am really annoyed and was wondering really if they should be offering to refund part of the service fee. What would you do? Doubtful whether there is any long last damage to car apart from the smell of diesel which will hopefully disappear over time.
I had my Skoda Octavia serviced last week and effectively it's sat on the driveway until yesterday, I am a home worker it doesn't get used a lot. I had to go into the office yesterday and as I pulled the car off the driveway I noticed a huge wet patch on the driveway. I thought it was a bit odd as the rest of the driveway under it was dry but simply put it down to condensation from previous night. When I got back home I found the patch still hadn't dried out even though it had been sunny all day. Anyway long story short now checked under the car to find diesel dripping at quite a rate. I know as part of the service they had replace the fuel filter, checked under the bonnet and yep looks like they had over tightened this and had wrecked the gasket/seal.
Spoke to garage this morning, they were apologetic and collected the car to rectify the issue, they have agreed to jet wash the engine bay and were also good enough to jet wash driveway when the came to collect the car.
This is all good but having paid £250 for the service I am really annoyed and was wondering really if they should be offering to refund part of the service fee. What would you do? Doubtful whether there is any long last damage to car apart from the smell of diesel which will hopefully disappear over time.