Simple upgrading question

Curly99

Distinguished Member
I am thinking of upgrading to either the up to 30mb or 50mb internet package but was wondering what is the easiest quickest way to go about it, select the upgrade on the VM website and wait for them to contact me or set aside some time and give them a call?

Curly
 

Badger0-0

Member
I'd get on the blower.
You never know, you might be able to negotiate some sort of a deal, if you tell them you're merely considering it :smashin:
 

Curly99

Distinguished Member
The deed is done, I gave them a call this afternoon, £5 to up grade from 10mb - 30mb, at the moment I get a paper bill and pay over the counter at my bank, I will set-up a direct debit saving £5 and go paperless saving £2 I will soon be paying £2 less for 3 x the speed, or at least that how I understand it... new modem and upgrade is due Monday 19th :)

Curly
 

Badger0-0

Member
Check the paperwork when it comes.
But otherwise, very nice :thumbsup:
 

Curly99

Distinguished Member
Damn, I missed the courier today, see them pull up I get up go down stairs, admittedly not the fastest at the moment due to recently having a knee replacement, he was gone and there was the card... Yodel, I try the site like it says on the card, number and post code does not match, call them but you have to go through an awful automated system, finally... number and house number don't match, manage to get through to a cs rep... she says she can't do anything till the parcel is logged as back at the depot, she gives me the tracking number with which finally I managed to track the parcel back to the depot... click the link to get a re-delivery and the earliest is Wednesday 21st between 7:30am and 9:00pm...heres hoping, Virgin told me Monday for the modem delivery, if I had know it was Saturday I would have waited downstairs, anyway fingers crossed for Wednesday.

Curly
 
Last edited:

sergiup

Distinguished Member
Yodel are the old HDNL... aka "almost completele useless". They're the only courier who ever lost anything for me..

Anyway - good luck, and it's good that you went with 30Mbps and not 50, for some reason I've seen a lot more complaints about the 50 service compared to the 30.
 

jonboy666

Active Member
i had a pleasent surprise as well, just rung up to cancel sky sports as i dont really watch it,and asked how much to upgrade from 20mb to 30 mb,and he said it will cost nothing,zilch. not sure why but im wqell pleased
 

Badger0-0

Member
i had a pleasent surprise as well, just rung up to cancel sky sports as i dont really watch it,and asked how much to upgrade from 20mb to 30 mb,and he said it will cost nothing,zilch. not sure why but im wqell pleased
Spawny sod ;) :smashin:
 

Curly99

Distinguished Member
well after a while and some fluctuating speeds... I didn't know there were so many wireless connections in my area till I ran inssider, I found that the week link was the Intel centrino wireless in my Laptop so I purchased a netgear wireless dongle and....

Curly
 

HouseTonyStark

Well-known Member

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