Signal Keeps Cutting Out..?

advid

Active Member
..over the past few days my internet keeps cutting out..My modem keeps trying to connect.connects
THen drops...keeps doing this over and over again..? Then for no reason it will stay on for several hours..then all of a sudden it will begin the constant on..off..
This happens even when in my master socket...
BT say it's not them..my ISP says its not them...if it's my router why does it work for hours with no problems..?.
Download speed was about 4.5 now gone down to 2.5 \ 3.00
 

beerhunter

Novice Member
1. This happens even when in my master socket...
2. BT say it's not them..my ISP says its not them...
1. First of all, that is not good enough. You need to plug the router/modem into TEST SOCKET of the Master Socket. If the fault remains it is external to you. See 2.

2. Next your broadband connection is NOTHING to do with BT. Any problems with it need to be reported to your ISP.

(There is chance that you have faulty router but it is less likely.)
 
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