Shure EC4 repair?

Discussion in 'Headphones, Earphones & Portable Music' started by martin99, Sep 6, 2007.

  1. martin99

    martin99
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    Hi
    My Shure EC4's are about 18 months old and have now developed a crackling noise when ever the cable by the plug gets moved.

    Anyone know if they are possible to economically repair? ( I guess a new jack plug could just be soldered on by someone with more skill than I?)
     
  2. will1970

    will1970
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    I believe shure's have a 2 year warranty so i would send them an email seeing if they can help. They have a good reputation for customer service. It might be good if you still have a receipt but i would give them a shot either way.

    Will
     
  3. milkpowder

    milkpowder
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    Shure have a very good customer service. Email them about your E4c and they'll take good care of you. It would be very helpful if you have the receipt/proof of purchase as they may ask you for it (from personal experience with E500 repair).
     
  4. martin99

    martin99
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    To round this thread up, I'm delighted to say Shure have said they will change these FOC even without a receipt. I just gave them the date code off the jack plug, and that was good enough.

    If only more manafactures had customer service like this.

    cheers

    Martin
     

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