I notice Scan get a lot of bad rep on here for bad customer service, but it seems good customer service is something PC resellers can not do. As some of you might remember my mobo and CPU died last month. The CPU I dealt direct with Intel and it couldn't have been any easier. I gave them the problem, some details off the CPU, within a day or two I had details of where to send my CPU back to (at no cost to myself) and once they had the CPU back I quickly received a brand new replacement. The Motherboard I had to deal with the place I bought it which was Aria. Within a few days of requesting an RMA I had the details. First hiccup was the link to download the RMA in their email was dead, but after emailing customer service I was quickly given the number. So all good so far. On the 16th September I sent the motherboard back to Aria and they received it on the 19th September. That's it. Almost a month now of several emails, posts on their forum and not a peep. No recognition that I exist at all. Shocking customer service. I've even emailed a customer service contact who prior to me sending off the motherboard responded straight away, but now my emails are just ignored. I'm going to have to phone them now but this is not what I expected from Aria. I've always defended them and recommended them in the past, I certainly won't be doing that again.