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sharps dead pixel policy

Discussion in 'LCD & LED LCD TVs' started by andya, Dec 6, 2004.

  1. andya

    andya
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    does anyone know what there policy is concerning dead pixels
     
  2. mark88

    mark88
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    I heard they were pretty sympathetic, do you have any?
     
  3. bobbytech

    bobbytech
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    Just got my GA3E from buyyourav and they were confident that Sharp had no problem with exchanging for dead pixels. At least buyyourav said they would exchange without an argument should I be bothered by this. In advance of ordering I was very bothered. Now I have my set I need not be - I don't have any dead pixels - which is what you should expect from a Sharp - so said buyyourav and Digitaldirect amongst others when I was phoning around with my pre-order queries.

    Rob
     
  4. drphibes

    drphibes
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    Hi

    I had problems with my GA3E display and ended up having two replaced until I got a screen that was free from stuck pixels.

    Sharp where superb in their aftersales service and they do have a dead/stuck pixel policy.
    I seem to remember the service guy saying they have two zones on the screen , middle and then the outer area.
    Im quite sure they do not allow any pixel defects in the middle of the screen but do allow 6-8 errors on the outside of the screen.

    However stuck pixels are rated individualy as some are a lot brighter than others..

    Drphibes
     
  5. ase001

    ase001
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    Trader Rating: (0) Dead pixels

    --------------------------------------------------------------------------------

    I've been trying to find the acceptable number of dead pixels on a TV LCD and found a standard which computer manufactures work to.

    International standard ISO 13406-2 (Class II).

    I've not had chance to read it yet or even find a copy so I don’t known if applies to LCD TV’s.

    Panasonic in their literature do mention ‘acceptable number of dead pixels’ by referring you to their web site, but I can’t find any reference on the uk site.

    I think it should be made absolutely clear by the dealers and manufactures what is their policy is on dead pixels.
     
  6. drphibes

    drphibes
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    I agree but I cannot see this happening to be honest.
    To many possible customers would walk away from a lcd screen if they where told it might have half a dozen dead pixels and you cannot do anything about it.

    Drphibes
     
  7. mark88

    mark88
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