Morning all, There might be an opportunity for me to get a 32GA3 pricematched (Just waiting for confirmation) and so I decided to go into JL to take a look at the 37" version as they are about the same. Must say I was impressed with the refresh rate, football was being shown on the panels and there wasn't any motion blur or jerkiness or the ball completely missing. Only thing was the PQ was awful. From reading here, I understand that default settings are crap and so I asked them to connect a DVD player via RGB SCART. They connected the Panny E55 HDD recorder to the GA37. The picture was appalling ! I asked for the remote to play with the settings and they had put it down in the warehouse. 10 minutes later, the assistant returns empty handed and fractically hunts for the remote angrily muttering "Where have they been put" trying to accuse others of moving the remote. Finally he found a Sharp remote (He was told all Sharp remotes work....1st one didn't, second one did, don't know whether this was the correct one for the tv) and I tried switching the input signal. I could only switch between Composite and S-Video. After asking him to change the SCART input, I finally could switch to RGB......nothing. Black screen. The DVD player I thought. Asked for the remote for that.....another 5 minutes of waiting. After grabbing hold of this remote I couldn't find if there was a way of changing the output signal from the DVD player. After the sales guy giving up I asked to change the DVD player the next one along......a Jamo (I know they are well known in speaker world, but to me Jamo producing DVD players is like Porsche producing a 4x4. Stick to what you know). Anyway, I digress. The PQ was better but there was still noise present and I hadn't got the time to play with the settings to get it perfect. I might have to go back down with the settings on this board to try and get something right. Just before I left, noticed that they linked the DVD player up with a homebrand Jonelle SCART cable, might have had something to do with it. My wife wasn't impressed with 1. The TV, although I made back some ground by saying the settings was rubbish, the DVD player was unkown to me in quality and the cables were standard. 2. The staff at JL. My wife's a firm believer that JL offer a good customer service and that the knowledge they carry is a giant step over Dixons and Currys. She was appalled by the farce of me trying to get the DVD to work with the TV and the way the assistant kept accusing other of moving the remotes. She actually asked one of the assistants if they got any product training at all, the guy replied saying he was from the computer section and didn't know about the panels (This wasn't the assistant who was helping us I'd like to say). All in all, it was like nutting my head against a brick wall. I had to suggest every different way to connect the DVD and TV with no input from the assistants and they merely handed the remote over to me to change the settings for the inputs. They also thought that RGB signals go down component cables (About 0.1% can I know) and not SCART. I ended up telling the two assistants the difference between Composite, RGB, S-Video and DVI/HDMI. I did wonder if they'd ever heard of Progressive Scan, but I was getting hungry and didn't have the time. I thought JL was supposed to be one of the better companies around to buy electrical stuff from and one of the best for customer service. I'm going to have to make another trip to test the TV out again because of their incompetence. Hopefully, at the end of this, I shall be receiving a 32GA3 (If they pricematch correctly !). Please tell me the PQ is as good as a mid range CRT (If not better). I've seen 2 reveiws on the Sharps, the 32GD1E was 'Plagued by noise' and the 37GA3E was superb according to HCC. Appologies, rant over. Still thinking of opening my own Home Cinema store ! Richie.