It was off yesterday but phined them up tonight about 11oclock and they sent a new signal and im up and running again, im pretty cetain that they need to re send a signal, so unfortunately you do need to phone them
Received letter from Setanta this morning dated September 13th.
As you may be aware, Setanta Sports have recently introduced new security measures on the Setanta Sports service available on the Freeview platform. As a result, we have issued new viewing cards to customers that availed of our service prior to July 07.
The new cards were given temporary access which has now expired. As a result, a small number of customers have experienced viewing interruptions during the changeover from temporary to permanent access.
I you have personally experienced viewing difficulties and have recently received a new viewing card, please carry out the following actions to reinstate you viewing.
Setanta Sports regret any inconvenience this may cause.
Step 1: Remove your viewing card from your Freeview box
Step 2: Power off your Freeview box at the wall
Step 3: Reinsert your viewing card
Step 4: Turn your Freeview box back on at the wall.
Viewing should be restored immediately. Please note, Setanta on Freeview broadcast hours are 12:00 - 03:00 daily.
If after following these steps you are unable to view Setanta Sports please call our Customer Service team on 08712 003322.
I followed the above steps but the same error message appeared, you are not allowed to watch this program, I repeated the above steps but this time I left the error message on screen, after about ten seconds the station appeared and I was able to watch normally again. So I think it takes a few seconds for the signal to be registered by the box. Hope this helps some people.