DES-Lite
Standard Member
Just thought i'd let you all know I had a fairly interesting conversation with Setanta last night.... wasnt too bad getting through for one only bought 5 mins... to check why they had stated in their letter they were taking £29.98 out of the account (for connection and the first 2 months) when the first month was inc. in the box.
Now get this was told that the offer only worked if you phoned in to activate and not online (which i found strange as the process had asked for card number etc) ofcourse I really had to stop myself laughing at this suggestion given their phone answering reputation.
Also said they would reactivate my card within the next 15-60 mins as the old one was working again...that didnt happen.... 1 step forward.....
Now get this was told that the offer only worked if you phoned in to activate and not online (which i found strange as the process had asked for card number etc) ofcourse I really had to stop myself laughing at this suggestion given their phone answering reputation.
Also said they would reactivate my card within the next 15-60 mins as the old one was working again...that didnt happen.... 1 step forward.....