Setanta - if you registered/activated on-line - then check your bill

Discussion in 'Freeview & YouView' started by DES-Lite, Sep 12, 2007.

  1. DES-Lite

    DES-Lite
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    Just thought i'd let you all know I had a fairly interesting conversation with Setanta last night.... wasnt too bad getting through for one only bought 5 mins... to check why they had stated in their letter they were taking £29.98 out of the account (for connection and the first 2 months) when the first month was inc. in the box.

    Now get this was told that the offer only worked if you phoned in to activate and not online (which i found strange as the process had asked for card number etc) ofcourse I really had to stop myself laughing at this suggestion given their phone answering reputation.

    Also said they would reactivate my card within the next 15-60 mins as the old one was working again...that didnt happen.... 1 step forward.....
     
  2. gaz010

    gaz010
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    IF everyone on here is having so many problems with setanta and you all go to BBC's
    Watchdog website

    and say to them what your problems is surely something must get done then.

    Also i find it VERY strange as they only give info on there website as to how to take out a subscription with them and no clear way of how to cancel

    I was considering using them for the footy i am now having second thoughts and think i might stay well clear!

    There is also
    OfCom
    to make use off too
     
  3. gaz010

    gaz010
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    Thee complaints at least!:oops: Mostly to do with canceling too :nono:
     

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