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Service diagnostic software for Epson Cinema 3100 projector?


Novice Member
My Epson Home Cinema 3100 projector recently started flashing the orange Lamp Light, along with a flashing blue status light, with the power light off.
No picture comes on the screen.
I ordered a new bulb, but that did not fix the issue.
Upon further investigation online, the flashing lights means "Internal Error" instead of "Lamp failure".
Is there a way that I can find out what the "Internal Error" is by connecting the projector to my laptop with the Mini USB port on the back labelled as "SERVICE"?
I tried searching online for the Service Diagnostic software, but no luck.

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