Sennheiser Ambeo Cracking noise when changing Sky Q channel

[ultima69]

Has anyone experienced a cracking noise from the Ambeo when changing Sky Q channels. My set up is
Samsung Q900 TV connected to the Ambeo ARC to eArc on the Ambeo and Sky Q to. HDMI 1 on the Ambeo

 

[SmAShY]

It'll be due to the change in audio format between channels I suspect. I've had this on 2 bars with Sky Q.

 

[ultima69]

It'll be due to the change in audio format between channels I suspect. I've had this on 2 bars with Sky Q.

That would make sense I've just replaced a Sony HT ST5000 with the Ambeo the Sony didn't have the problem.

 

[ultima69]

That would make sense I've just replaced a Sony HT ST5000 with the Ambeo the Sony didn't have the problem. However it also makes the same noise when you pause and play on the same channel?

 

[SmAShY]

That would make sense I've just replaced a Sony HT ST5000 with the Ambeo the Sony didn't have the problem.

With my JBL 9.1 there is a high pitch noise but it doesn't happen between say the Sky Cinema channels as they are DD 5.1.

 

[Geezerh]

Has anyone experienced a cracking noise from the Ambeo when changing Sky Q channels. My set up is
Samsung Q900 TV connected to the Ambeo ARC to eArc on the Ambeo and Sky Q to. HDMI 1 on the Ambeo

I have the same issue, I’ve gotten around it by selecting “normal” as the audio output from the Sky Q box this is a PCM signal TBH it sounds much better as it’s not compressed, the only downside is it’s stereo but the Ambeo tarts the signal anyway.