Screenshots Problem


Standard Member
A couple of days ago I went to take a screenshot in the usual way by pressing the power button but instead of the usual vertical window with the choices available appearing a different screen appeared which covered the whole screen and it had added GPay as an option.I don't use GPay nor have I ever used my phone to pay anything and I didnt install GPay.
I have done a factory reset twice and uninstalled GPay and all the bank card options listed but the problem still exists...see attached image. I'm tearing my hair over this.
I have a Nokia 8.1
Anyone any ideas?


  • 20210422_014033.jpg
    212.5 KB · Views: 10


Standard Member
Panic is over....found the answer in Nokia 8.1 Forums. Turns out a recent update to Version 11 changed how you take screenshots...pressing volume button on LOW at same time as Power button makes the screenshot after a couple of seconds and it gets put in SCREENSHOTS no need to make a choice as before but the new way isn't as quick as it was before.

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