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Screen Select - Video Island Warehouse Fire

Discussion in 'Blu-ray & DVD discs' started by lee789, Sep 7, 2005.

  1. lee789

    lee789
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    Just noticed a slow down in delivery and found this on their website.

    A fire in their warehouse leading to inevitable slow down in service. For the past two months they have given a really good service, hope they get back up and running quickly.


    See attached
    http://videoisland.com/corporate/news_item.html?item=1241

    Still won't go back to lovefilm though! I did get a two months for half price offer from Blockbuster which was tempting.
     
  2. c4lln

    c4lln
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    i have just returned 2 discs and then noticed the message about the fire. Does anyone know how badly the sevice is going to be affected and what sort of compensation is going to be offered for the loss of service?
    I am thinking about stopping my subscription if the delay carries on for too long.
     
  3. cwick

    cwick
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    they're sending out disks again already (got some this morning).
     
  4. c4lln

    c4lln
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    3 days and still no dvds allocated. will give it till the end of the weekend, then i will probably cancel my subscription.
     
  5. cwick

    cwick
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    Just got this from them ...

     
  6. partyweb

    partyweb
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    :smashin: Well done Screenselect. Only 2 days downtime and they are crediting us a week's worth. I was only waiting for one of my dvd's for a couple of days so I feel their compensation is more than fair.
     

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