the hoff
Established Member
- Joined
- Nov 23, 2005
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- 496
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Hi All
I recently had a Panasonic approved technician (actually two) out to do a software update - they wouldn't let me do it myself, even though I had done it twice before - and to cut a long story short, the update was successful, but I have been left with two fairly large scratches on the glass, which I can only think were caused by the technicians.
I had the owner of the repair company out today (I've also reported it to my insurance company) and basically he is offering to replace the glass front FOC and claims it is a simple job.
From reading other threads on here and elsewhere, it appears the glass replacement is not a trivial job on the VT30 and I am very nervous about letting them do it; what do you guys think?
I could claim off my insurance, but I am loathe to do this, as one of my kids broke our tv last year and this would make two big claims in the space of 14 months.
Any advice would be both welcome and appreciated
Thanks
Hoff
I recently had a Panasonic approved technician (actually two) out to do a software update - they wouldn't let me do it myself, even though I had done it twice before - and to cut a long story short, the update was successful, but I have been left with two fairly large scratches on the glass, which I can only think were caused by the technicians.
I had the owner of the repair company out today (I've also reported it to my insurance company) and basically he is offering to replace the glass front FOC and claims it is a simple job.
From reading other threads on here and elsewhere, it appears the glass replacement is not a trivial job on the VT30 and I am very nervous about letting them do it; what do you guys think?
I could claim off my insurance, but I am loathe to do this, as one of my kids broke our tv last year and this would make two big claims in the space of 14 months.
Any advice would be both welcome and appreciated
Thanks
Hoff