Received the Collectors gift set on Friday and saw (even before opening) that the plexiglass case was cracked. Unwrapping the box made it worse as shards of plexiglass fell to the floor. If the set were undamaged, I'd have to say that the presentation is excellent (though I would have prefered a box similar to the 'E.T. Ultimate Gift Set'.) I've e-mailed dvdboxoffice about the broken case and I'm waiting for a reply. What are my chances of getting a replacement?